| From 1 April 2009, Cheshire West and Chester Council is the new Council replacing Chester City Council, Ellesmere Port & Neston Borough Council, Vale Royal Borough Council and the western part of Cheshire County Council. The pages and documents through this website may contain branding and information relevant to the old councils, but are being made available because they are still relevant to our customers. We are continuing to update all materials on the Cheshire West and Chester website and aim to remove all references to the old Councils by the end of the year (2009). |
Streetcare and Cleaning
Street Cleansing Programme
The Council's Street Cleansing programme incorporates the cleaning of areas identified as dirty and as such those areas that are clean and do not require cleansing do not fall within the programme.
The Environmental Protection Act (1990) requires that the service be, to a certain degree, responsive and not scheduled. This is in order to address the requirement within the Act to bring an area back to a satisfactory standard within a specified period of time.
Details on these standards can be found on the ENCAMS website.
Cleansing Programme
- Town Centres and Main Shopping Centres - Daily (Monday to Saturday)
- Play area, recycling areas - Weekly
- Residential Areas - 4 Weekly
- Rural Areas - 4 times a year
- Fly-tipping - investigated within 48 hours
- Dog Fouling - removed within 24 hours of being reported (Monday to Friday)
- Sharps/needles/syringes - removed within 2 hours of being reported (within any 24 hours)
- Dead Animals - removed/made safe from the public highway - within 2 hours (within any 24 hours)
For further information see the links on this page.
If you would like to report a cleansing or maintenance issue or provide feedback on these services please use the Street Care Reporting Form or call 0800 435 199 or email environment@valeroyal.gov.uk
| From 1 April 2009, Cheshire West and Chester Council is the new Council replacing Chester City Council, Ellesmere Port & Neston Borough Council, Vale Royal Borough Council and the western part of Cheshire County Council. The pages and documents through this website may contain branding and information relevant to the old councils, but are being made available because they are still relevant to our customers. We are continuing to update all materials on the Cheshire West and Chester website and aim to remove all references to the old Councils by the end of the year (2009). |
Last modified: 30 March 2009
