Streetcare and Cleaning

Street Cleansing Programme
The Council's Street Cleansing programme incorporates the cleaning of areas identified as dirty and as such those areas that are clean and do not require cleansing do not fall within the programme.

The Environmental Protection Act (1990) requires that the service be, to a certain degree, responsive and not scheduled. This is in order to address the requirement within the Act to bring an area back to a satisfactory standard within a specified period of time.

Details on these standards can be found on the ENCAMS website.

Cleansing Programme

Town Centres and Main Shopping Centres - Daily (Monday to Saturday)
Play area, recycling areas - Weekly
Residential Areas - 4 Weekly
Rural Areas - 4 times a year
Fly-tipping - investigated within 48 hours
Dog Fouling - removed within 24 hours of being reported (Monday to Friday)
Sharps/needles/syringes - removed within 2 hours of being reported (within any 24 hours)
Dead Animals - removed/made safe from the public highway - within 2 hours (within any 24 hours)

For further information see the links on this page.

If you would like to report a cleansing or maintenance issue or provide feedback on these services please use the Street Care Reporting Form or call 0800 435 199 or email environment@valeroyal.gov.uk

Last modified: 29 July 2008