Complaints

Vale Royal Borough Council is working hard on your behalf to give you the best possible service. However, from time to time, things may go wrong. If they do, we need to know.

For our part, we will learn from any mistakes and, where necessary, make changes to our services, so that we can continue to improve our performance and deliver the services that best meet your needs.

Tell us about your concerns – we promise to listen and to do what we can to help.

Last modified: 8 February 2007